Page 34 - MASALA Vol8 Issue4 February-March 2017

Nahm Spa reception
Later, touring the property, I discovered why this resort holds
such wide appeal. The landscaping is like something out of a
travel magazine, where the long in nity pool is the property’s
most popular amenity, perfect for sun-seekers and water-
babies. All guests, either sunbathing or swimming, can absorb
astonishing views of the azure waters from an impressive
vantage point. A row of shaded, over-water day beds complete
the picture of tropical sophistication, and for deeper relaxation, role as GM for Hyatt ‘City of Dreams Manila’ in 2014. Having worked
there’s Nahm Spa – an opulent oasis of calm with eight private
spa suites.
Of course, no vacation at a luxurious resort is complete without
a spa treatment. The inspiration behind Nahm Spa is to allow
individuals to reconnect with the healing nature of the sea and
to ease away the day-to-day stress from within. I was pampered
with a 60-minute Sahm Signature massage that utilised a
healing blend of nutmeg, ginger and clove, while the deep,
rhythmic strokes inspired by the ocean helped to relieve muscle
aches and pain. The spa rooms also aid in easing away tension.
Its soothing, low-lit ambiance and soft music helped to transport
me away to the waves of the ocean, as the expert therapist
kneaded and stroked my tired muscles. Su ce to say, by the
time I emerged from the spa I was truly, deeply in a holiday
relaxation mood.
The main pool is the property’s most popular amenity
34 | Masalathai.com
Meet General Manager:
Stephen Radcli e
Stephen Radcli e brings almost 34 years
of experience to his position as General
Manager (GM) of Hyatt Regency Phuket
Resort. Prior to this, he was selected as GM
for Bali Hyatt, where he remained for eight
years before assuming his most recent
in Thailand for only a few months, Stephen is delighted to reveal
his current aspirations for the luxurious hotel, as well as his role in
catering banquet events and Indian weddings.
What is the market mix of the hotel?
The market mix is very varied, more so than my experience at Bali
Hyatt where 60 percent of our guests were European. Here in Phuket,
we don’t only cater to the domestic and European market, but we also
have a lot of Korean, Chinese, Middle Eastern and American tourists.
How do you cater to such a diverse and multinational
group of people?
We have two key restaurants here that provide both international and
Asian favourites. We also want to bring in one or two Indian chefs, from
either our sister hotels in India or from within Thailand itself. We want to
add more variety to the menu, especially because there is a demand
for Indian food, particularly when we organise Indian weddings.
What’s the largest wedding group at the hotel thus far?
We held a wedding with around 400 guests. That was one of the rst
weddings we organised back in 2014. Ever since then, we’ve catered
to around six weddings per year, and it’s de nitely a market that we
want to all grow.
How do you di er from other hotels in Phuket that are also known
for arranging Indian weddings?
We o er ocean-front views, which is de nitely an advantage. There
is also a lawn area near the reception area that can accommodate up
to 400 people, while our ballroom, with natural lighting, can cater to
around 150 people for a sit-down dinner. In addition, we have plans
to renovate The Pool House to bring about a more vibrant vibe that is
similar to a beach club.
Can you give me a few unique selling points of the property?
The pool is de nitely our best asset. Our owners also want to invest
in a oating jetty because we don’t have proper access to the beach,
although there is currently a daily shuttle service to take guests to
Kamala Beach and Patong. The T-shape oating dock will extend 230
metres into the ocean, allowing guests the freedom to swim and play
in the beautiful waters. Another unique selling point is our diverse
accommodations, and our good balance of local and international
employees working in the hotel.
Have you received any unique or extraordinary requests from a
bride and groom?
We always try to accommodate special requests. So far I haven’t seen
anything major, but we are always available to move heaven and
earth, if possible.