Page 137 - Masala Weddings in Thailand 2018

Bruce Dupuis
Bruce Dupuis
Bruce Dupuis

General Manager of Sheraton Hua Hin Resort & Spa
General Manager of Sheraton Hua Hin Resort & Spa
Cluster General Manager of JW Marriott Hotel General Manager of Sheraton Hua Hin Resort & Spa
Bangkok, Renaissance Koh Samui Resort & Spa and Sheraton Hua Hin Pranburi Villas
and Courtyard by Marriott Bangkok

Bruce Dupuis got into the pioneering hotel industry
simply by chance. Looking for part-time work
during high school, the only offer he received was
a stewarding job at a local hotel. However, the
excitement and fast-paced world of hospitality
eventually influenced his decision to make it into a

career. 30 years and eight countries later, he finds

himself in beautiful Thailand, where he was General
Manager of Rayong Marriott Resort & Spa, before
assuming his current role at Sheraton Hua Hin
Resort & Spa and Sheraton Hua Hin Pranburi Villas.

Sheraton Hua Hin Resort & Spa holds the record
number of hosting Indian weddings in Thailand.
Do you see this record being beaten?
It is true that we are the preferred destination, due
to our unparalleled quality of food, consistently
high levels of service, and understanding of
the nature of the industry. We have earned the
respect and confi
respect and confidence of both event planners and families.

dence of both event planners and families.
However, we have not become complacent. We are always
However, we have not become complacent. We are always
W
e have earned the respect
continuously looking for ways to improve and cater to our
continuously looking for ways to improve and cater to our “ “ We have earned the respect
guests' experience. Weddings are a time of celebration, and and confidence of both event

the memories that come from it must last a lifetime. We
make every effort possible to ensure that each couple has planners and families. “
an experience that is uniquely their own, and that all guests
enjoy themselves at Sheraton Hua Hin Resort & Spa. What has been the toughest challenge when hosting
an Indian wedding?
What is the secret behind the hotel’s success? Like most weddings, last minutes changes are to be
I think we have an advantage due in part to our facilities and expected. You have to consider that most people are
service. We have extraordinary outdoor venues that offer a flying in for the wedding, and that challenges may increase

perfect backdrop to any ceremony or event. We also have exponentially. Our events team are accustomed to this, and
the most extensive indoor facilities, including two ballrooms we work closely with the family and event’s organiser, prior
that can seat 300 and 500 guests, respectively. to the party, in order to minimise changes. Once guests
check-in, they can relax and enjoy the party, while we look
Do you feel that planners may grow bored or tired of your after every detail.
venue? What are you doing to prevent this?
I think the best never gets boring. We have a wonderful How do you consistently motivate your staff to work hard,
relationship with our wedding planners, and they have while handling back-to-back occasions?
become a part of our extended Sheraton family. The event Hotel associates are a unique breed. You either love or hate
planners and decorators execute wonderful set-ups in both the business. I am fortunate to have an exceptional group
our versatile indoor and outdoor venues. We offer the best of associates who are true ambassadors of both Marriott
of food and service to complement the customer’s themes International’s dedication to service, and genuine Thai
and fantasies. hospitality. Thailand is known as the “Land of Smiles” and we
love seeing the smiles of our happy guests.

137

MA S ALA W ED D IN GS IN T HA ILA ND 20 18