Page 54 - MASALA Magazine Vol.15 Issue 4 | April - May 2024

SANIT ‘VICKY’ NARULA,
from Narula Insurance Broker,
on how the foundation of their multi-generational
insurance business is honesty, building good
relationships, and claim settlement.

B Y AIDEN JE WELLE GONZ ALE S

Any broker can tell you that no two days are you’ll see his photo in their Hall of Fame!”
the same!” Sanit ‘Vicky’ Narula, the Managing
Director of Narula Insurance Broker, tells Although the business initially focused on Life Insurance, Vicky
me with a chuckle when I meet him at his family home, having tells me that soon after he joined the business, they steered their
managed to catch him before the early morning business rush. focus towards General Insurance after seeing potential in the
“Every day at work we cover new business, manage claims and sector. “That’s how we have both Life and Non-Life Insurance
crises tht may arise, and of course catch up with existing and new businesses today,” he explains. “My dad’s entrepreneurial mindset
customers - these daily tasks are rewarding to both my team and allowed for me to delve into the business, flourish and expand – so
me,” he continues, with agreement from his two daughters, who much so, that my children are now working for the same firm! I’m
have joined him in the multi-generational business that has now honoured to share that our business now spans three generations.”
spanned over five decades. “The key is that we go home feeling As I congratulate him on this fact, and the numerous accolades
that we have served to the best of our ability, and have chosen that the business – and he himself – has won, he brushes them
good products and good partners for our clients.” off with humility. “I have walked in my father’s footsteps and been
lucky enough to share many milestones with him and win many
Soft-spoken and camera shy, Vicky nevertheless shows a deep-seated of the same awards that he has, which has been both rewarding
passion for helping his clients when he speaks about the business and humbling. But even so, I’m not one for fame or publicity,” he
that his father, Harbans Lal Narula, began in 1962, and which has confides. Indeed, despite being well-spoken, he clearly prefers being
since become one of the most reputable insurance brokers for the out of the limelight during our chat. “I talk a lot during business
Thai-Indian community. “In 1985, once I’d returned to Thailand hours because it’s part of the trade. But after that, I check out and
after my Bachelor’s degree in the US, I joined my father’s business, am a homebody,” he laughs, clearly at ease in his own home. “No
known today as H Narula Enterprises and Narula Insurance award ceremony entices me!”
Broker Co., Ltd.,” Vicky recalls. “My dad has been my role model
since the day I joined the business, and growing up, I learned a He spoke to Masala further about the pillars of their business that
lot about insurance from him – through his experiences, close led to their success, as well as his own personal values that were
guidance, and network, I developed an interest in this field.” He passed on to him from his father, and that he’s passed on to his
adds with justifiable admiration, “Till today, if you ever visit AIA’s own daughters.
headquarters in Thailand, Hong Kong, and a few other countries,

The core values of the company have remained

the same since my father’s time, and they are

continually practiced by myself and my daughters,

who are leading the company today. Because of

these timeless values, we remain relevant.

54 | MASALA MAGAZINE APR-MAY 2024