Page 60 - MASALA Magazine Vol.15 Issue 3 | February - March 2024
P. 60

Banking wisely with Gidon Jerome Kessel,
                                              Head of Deposit and Wealth Management at
                                                              UOB Thailand.

                                                            B Y MAHMOOD HO S S AIN


                             the profile of our Thai-Indian             Effectively, we are servicing three key
                                                                        segments: privilege banking and wealth
                             clients is certainly very savvy.           banking, as well as mass through multiple
                             Many are entrepreneurial,                  channels; whether it is digital, through
                                                                        the physical branches, or to the small and
                             SMEs, and typically of a                   medium-sized businesses.
                             certain generation.                        What would you say are the essential
                                                                        elements or tools in wealth management?
                                                                        Well, it’s a number of elements. One is
                            Before becoming the Head of Deposit and Wealth
                            Management of UOB Thailand, Gidon Jerome Kessel   product pallet and offering. You have to
                            has 26 years of experience in financial services. Primarily   have the right solution for a product based
                    with Citibank, where he spent most of his career before UOB   on the client’s profile and appetite. Second,
                    acquired Citibank in Thailand, Gidon found himself in the wealth   and often it is proprietary, is the advice that
                    management field across six different markets and countries,   overlays that. So the intellectual advice, from
                    both in Asia and Europe. What attracted him to Thailand was   the advisory tools they have, such as the
                    the opportunity to build a wealth proposition and help with the   people, the research, the whole ecosystem,
                    integration and take UOB forward.                   really, is a very important aspect. Because
                                                                        products can be commoditised, and can be
                    Originally from Australia, and now a dual citizen in the UK, Gidon   offered by any other competitor, but it’s that
                    was educated in the US before he embarked on his journey of   sort of proprietary or advisory is I believe to
                    working through various nations, such as South Korea, Singapore,  be critical.
                    the UK, Greece, and Australia. With a fascinating background yet
                    plenty of room for intrigue, we took a deeper dive into the world   The third would be delivery and fulfilment.
                    of wealth management and how Gidon manages to balance his   Whether it’s our mass segment, looking
                    responsibilities.                                   through our digital solutions, more of
                                                                        the mobile self-service, bank app, to the
                                                                        spectrum of our high-net-worth clientele,
                    What are your main responsibilities as the head of deposit and   which sort of dictates more a personalised,
                    wealth management at UOB Thailand?                  bespoke servicing, we make sure they are
                    The wealth management construct, flexibly, has oversight of four   all accompanied by advisory specialists. It’s
                                                                        crucial we have that personnel in place to
                    departments. The first is deposits, where there are fixed deposits and   fulfil those deliveries.
                    custom products through various channels. Second, we have the
                    investment product department, as it implies, it develops products and   The fourth piece, of course, would be people.
                    wholesales accordingly to RMs and bankers. The third department is   We have highly qualified individuals with a
                    insurance, where we take care of insurance solutions. Finally, there is   client-centric mindset who are fully engaged
                    the fourth, which is the advisory department, where there is advisory   and aware of the market dynamic. This gives
                    and strategy that are implemented to sort of overlay those product lines.  us the differentiating competitive advantage.





           60 |  MASALA MAGAZINE FEB-MAR 2024
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