Page 46 - MASALA Magazine Vol.15 Issue 3 | February - March 2024

Bumrungrad International Hospital
is quite a popular choice among the
Thai-Indian community. Why do you
believe this is the case, and is there
more being done to capture the
international market from India?
I believe it is important to acknowledge that
Bumrungrad International Hospital has
been established for more than 43 years. It
has set its foundation as one of the country’s
leading medical facilities. Our brand is
widely recognised among embassies,
chambers of commerce, corporates, and
expatriate communities, including the
Embassy of India, India-Thai Chamber
of Commerce (ITCC), Indian Women’s
Club (IWC), and many other business and
cultural associations. afraid of going to the doctor and actually Hospital has been a dream come true for
finding something wrong or facing health- me, and I would love to associate myself
We are open to learning about the related challenges. But the pandemic with this name for as long as I can. From
community, as we have eight doctors of accelerated the necessary steps to enhance the business aspect, of course, the market
Indian origin who are either directly treating our well-being, which means people are dynamics are very competitive, which leads
patients, or are part of various support finally starting to realise things could get to a lot of opportunities. My key role going
clinical teams. When our team engages worse. Again, we are fortunate enough forward is to maintain a balance while
with the Indian community, on countless to have technologies that highlight early seeking more opportunities that attract
occasions the conversation starts with them detection and diagnose patients in the most patients from across the world and not the
mentioning how they have been coming accurate way possible. usual list of countries. The medical-value
to the hospital for decades, and sharing travel of Thailand continues to grow, and
heartfelt stories about the treatment and Generally speaking, South Asians are while challenges remain, but must make
services they have received. The brand prone to various health challenges, sure we serve to the best of our abilities. And
holds the trust of the community, as we such as heart disease, diabetes, and as long as I continue to work for this hospital,
have consistently delivered excellence in strokes. I will learn as much as I can to contribute
both treatment and services, along with How does Bumrungrad International to its success for years to come.
state-of-the-art technology. The hospital also Hospital excel in helping them over-
adapts to the needs of patients during their come those healthcare challenges?
visit by establishing a direct communication We try our best to not only create awareness
channel between the hospital and the within the community but maintain consistent
community seeking assistance. outreach initiatives with public and private
international schools and various organisations. It is better to
We have witnessed an accelerated We have clinicians who engage with groups of
shift in the healthcare landscape people to not only connect with them, but to detect and prevent
post-pandemic. From your recent share medical knowledge with non-healthcare than to go through
experiences, and from a business professionals. We also utilise digital platforms,
development perspective, of course, to connect with the masses, from the challenges of
what are the top concerns or basic knowledge to more in-depth information treatment or cures.
priorities for healthcare providers? in healthcare. We continue to periodically
In the healthcare community, there has have healthcare campaigns as well, and it
also been an acclerated transformation in has become greatly beneficial for people who
prevention and wellness programmes that never knew they were dealing with particular
empower care providers to establish early symptoms or illnesses.
detection of illnesses in patients. For instance,
within the hospital’s premises, we have We are constantly encouraging people, at least
our VitalLife Scientific Wellness Center. over the age of 35, to do annual health check-
This is nothing new, but it’s a standalone ups. I would urge the readers of Masala to do
facility that addresses a range of medical the same if they don’t already. We now live in
prevention measures, from longevity, anti- an environment that can be highly detrimental
aging, cleansing, detox, rejuvenation, and so to people’s wellbeing. It is better to detect and
on. Every party involved in an individual’s prevent than to go through the challenges of
wellness is proactive about health. This is treatment or cures.
a significant foot forward. When all is said and done, what do

Finally, from the healthcare providers’ you hope to achieve with Bumrungrad
perspective, we must help people lessen International Hospital in the near
their fear of visiting their healthcare future?
providers. Unfortunately, people are still Working for Bumrungrad International

46 | MASALA MAGAZINE FEB-MAR 2024